We don't ship any tall vase 28'', 30'', and 32'' inch by box. we don't cover any breakage in box shipping.
Shipping cost on online store is just estimated, For your inquiries, we will assist you please contact us at 905-696-8174 or you can email us:-
Please make sure to have your shipping address be a safe location. If the tracking states the package was delivered and you haven't received it, please check with your neighbors and in areas around the residence the driver may have left it for you. Unfortunately, we cannot be held responsible for a package not being there if the tracking states it was delivered.
For pallet shipping we need your commercial address with loading dock to avoid any extra charges.
We do not ship to Hawaii, PR or minor outlying islands at the moment.